TSH’s "Find a Career" section is hosted and managed by Workopolis. Below are some frequently asked questions asked by TSH job applicants:
Is my registration information secure?
Yes. Your use of the TSH career site (hosted by Workopolis) is governed by the Privacy and Confidentiality provisions on the workopolis.com site.
How do I deactivate my account?
To delete your account entirely, please e-mail: comments@support.workopolis.com
Why do my username and password work on workopolis.com?
The application pages on TSH are created and hosted by Workopolis. When you register with TSH, you will also be registered with workopolis.com. The résumés you create and submit to TSH will not be available to workopolis.com, nor to any sites associated with Workopolis or its other clients. Access to information you provide to TSH is restricted to the TSH recruiting team.
What is the best format to use for my résumé?
The best format for your résumé is Plain Text. Before you copy and paste your résumé, save it as Plain Text in your word processing document. Rich Text formats do not translate well once you submit your application.
If you wish to maintain certain formats, you may use HTML tags, however; please note that your résumé is being evaluated on content, not format.
How do I know my application has been received?
You will receive an e-mail acknowledging that TSH has received your résumé. We will also notify you if our recruiting team determines your skills and background match our current hiring needs.
I have submitted my application, but now realize I made an error in the information I provided. What should I do?
You can’t re-apply for the position, but you can update the information in the résumé you submitted by clicking the Edit button that will appear next to the posting you have applied to. Once you save the changes, the résumé you submitted will be updated.
Can I apply for more than one position at a time?
You are encouraged to apply for any and all positions you are interested in.
What happens to my résumé once I have applied?
If you are applying for a specific position, your résumé will be directed automatically to the TSH recruiter responsible for filling that position. After evaluating your skills and background, the recruiter may contact you for further information or an interview. Your résumé will be maintained in TSH database and will be available only to our recruiting team.
I don’t see a posted opportunity that interests me. Can I submit my résumé for future opportunities?
Yes. Please click here to submit your résumé for future consideration.
I have received an e-mail message from a TSH recruiter as a result of an application I recently submitted. What is the best way to respond?
The best way to respond is to reply online to the message you received. This ensures the subject line from the original message is maintained. It also ensures your reply is directed to the TSH recruiter who sent you the message.
I am unable to apply online. What should I do?
To ensure your application receives the exposure you want, we encourage you to apply online at TSH.
I’m having a technical problem with the site. Whom do I contact?
Please e-mail your technical question(s) to comments@support.workopolis.com